Service Testamonials
Tim and Brian and the rest of our Service department are just too modest to blow their own horns, so I’ll do it for them. These guys are super and know what they are doing. Customer comments are on our main website. Check out the recent letters customers have sent us. – Max
Early Birds, Procastinators & Great Furniture Deals
They say that the early bird gets the worm, but sometimes the procrastinator gets rewarded as well. I know, for us planners, this doesn’t always seem fair. What does this have to do with Eastgate Pools & Spas? Plenty!
Recently, we received a phone call from Telescope Casual, a 100+ year-old American casual furniture manufacturer. They were preparing to update their Chicago Merchandise Mart Showroom with 2011 product. The Chicago area dealer that was supposed to buy the showroom full of 2010 product backed out at the last minute and Telescope needed a another dealer to step up to the plate. Having purchased the showroom numerous times in the past, Eastgate Pools was familiar with the logistics involved, and we made Telescope an offer. The offer was accepted and last Wednesday a group of us made the trip to Chicago to prepare the showroom for its move to Cincinnati. By Thursday afternoon, several 53’ truckloads of Telescope Casual furniture were on their way back to our store.
So, how does this all fit together? For those customers that were planning on buying new outdoor furniture this spring and haven’t gotten around to it yet, you can purchase quality Telescope Casual furniture at greatly reduced prices. We bought right and we are passing on the savings. So don’t worry that spring has become summer. Your procrastinating has paid off! Sounds like you should reward your good fortune and excellent planning with a relaxing afternoon enjoying some new Telescope patio furniture.
We Have Lost A Good Friend
Eastgate Pools and Spas would like to extend our sympathy to the family of Gene Stagnaro. Gene was a long-time client and a friend to many of us here at Eastgate. To his family, please know he was admired and respected and that he will be missed.
WGRR Is Here On August 21st
Stop out and see us as August 21st as WGRR does a live remote from Eastgate Pools & Spas! We will be featuring incredible deals on casual furniture and WGRR will be here to tell the world! Come for the fun but with savings of up to 65% off list on some sets, drive a truck so you can haul home the goodies.
–Max
Don’t Be Bashful – Stop And Say “Howdy”!
I do our radio and TV commercials. Nothing especially artistic about my work, and quite truthfully, I’m not very photogenic. But a lot of people recognize me from TV. I had somebody the other day say they saw me in a store and wanted to say ‘hello’ but didn’t want to bother me. Don’t worry about it. If you see me and want to say ‘hi’, I’m always glad to meet future customers and friends. Just walk right up and introduce yourself. But beware—I may end up boring you about the virtues of Eastgate Pools & Spas. I’m pretty proud of this place, our history of community involvement, and our recent induction into the Aqua 100 Hall of Fame. So be prepared to get your own little live advertisement. –Max
Longevity And Eastgate Pools
We frequently have people ask us how long we’ve been here at the store or in the pool and spa business. It seems that qualifications and experience still mean something. It is pretty amazing how little turnover we actually have. The shortest tenure of any of our sales people is my son Rich. And he’s been working here off and on for the last 10 years while he was in high school and in college. As for the other primary sales associates—we have a couple of 25+-years, 14, 13, a couple 8’s, a 6, and two 5’s. Service is loaded with crew leaders with over 10 years. And me? Well I started building pools in New Jersey while in college at the great Harvard on the Hocking, Ohio University. This was in 1974, and I’ve been in the pool business in some capacity with Eastgate Pools & Spas almost non-stop since 1982. All in all, it totals out at 29 years.
So when you stop in Eastgate Pools & Spas, know that you are in good hands, with somewhere around a million years of combined experience in the industry. Well…maybe not a million, but certainly enough to offer you good advice and guidance. – Max
Automatic Pool Vacuums
A hint: When you are not using the unit, do not coil the hose. It will develop a ‘memory’ and then when you put it in the pool, it will miss large areas. Keep the hose straight and if you must coil the hose, reverse the direction of the coil every time you do so.
Come On In And Take The Ultimate Furniture Test
- Come to Eastgate Pools & Spas.
- Find a set of casual furniture that you think you like.
- Sit in it and relax. No, I mean get real comfortable, not just a little. Put your feet up if you like.
- Close both eyes and go to your Happy Place, kind of like Happy Gilmore did in the movie.
- If you did all this and possible feel asleep, I think you’ve found the right set.
- Buy it and repeat at your home.
–Max
Ring Around The Collar
If your pool has a nasty waterline ring, try our Pool Pizazz. It is a natural enzyme that breaks down oils and helps minimize that waterline buildup. And because it’s all natural, it won’t hurt you or the environment. And the nasty ‘ring-around-the-tub’ won’t be quite so nasty. –Max
New Sand
Tip: When you change the sand in your filter, the very first time you turn the motor back on, have the filter set on ‘Backwash” and let it run for about 2 minutes. This will wash out the impurities, dust, and extra fine particles that are in the sand. If you start it up on ‘Filter’, all these unwanted things will go in the pool. And remember-whenever you change settings ALWAYS turn the motor off to avoid damage to the spider gasket in the filter head valve.
– Max
Above Ground Liner Rehang Hint
If you are changing your above ground pool’s liner, we offer a step-by-step guide to do it right. Go to: http://www.eastgatepools.com/tips/linerinstall.htm
BIG HINT: If you have a sand base under the liner, make sure you compress the sand thoroughly on the coves. If you don’t, you will get little pieces of sand roll up between the liner and the wall when the cove compacts from the weight of the water. These pieces are then trapped, and when you vacuum the pool, the vac head brushes up against the liner and trapped sand. This causes tiny pinholes that will ultimately lead to rust and wall failure. Pack that sand. The last step should be to wash down the inside wall. Make sure to attach the spray nozzle so that you have a gentle stream of water, not a full blast that would wash the sand away. –Max
Pools And The Three Stooges
Old Larry, Curley, and Moe were pretty funny (for those old enough to remember them, like me!). Their slapstick comedy was priceless and they just don’t make movies like that any more. My memory is not perfect, but I seem to remember that in one of their movies, they had a swimming pool repair or service company, and their shenanigans were pretty funny. But the humor came at the expense of unsuspecting pool owners. Let me assure everyone out there that Larry, Curley, OR Moe are NOT on our service teams. We’re proud of our experience and know-how and if you have a pool or spa from us, rest assured that you are in good hands. And you will never have to wait while we repair a product from a different retailer. We save our skills and our schedule openings for those that have placed their trust in us from day one. In short, we service our products and not others. –Max
Tanning Bed Liquidation Special
We did it—again! A major east coast retailer decided to get out of the tanning bed business so we bought up everything they had. If you have been looking for a great deal on a quality in-home tanning system, we have six models to choose from. With both traditional beds and free-standing tanning booths, they will go fast. Many were floor demos and may have some small scratches and blemishes, but so what? All are new and have full warranty and are top-notch units. Don’t miss out though. Today’s great deal is tomorrow’s missed opportunity.
Like @&*t Through A Goose . . .
Okay – we get the calls every year. Ducks and geese have ‘fowled’ someone’s water (sorry for the pun), and they want to know what needs to be done to makes sure the water is safe. My recommendation is to vacuum the pool thoroughly, then shock the daylights out of it – about a triple dose. Don’t let anybody in for 24 hours while filtering continuously, then get in and swim.
Clean Your Pool’s Filter Cartridge
If your pool is equipped with a cartridge filter, the filter generally needs hosed off at least once a month. This keeps it working properly and keeps the water flowing through it. If it gets too dirty it will clog and then you can do damage to your motor. The filter itself can even collapse and then you will need to replace it.
And if you get an algae bloom…? You’d better rinse it every day until the pool is back to normal. –Max