Max’s 3 sons have worked here at some point in the last 5 years

Brian had only one other job before working here and that was at LaRosas. Brian has worked here for 28 years

Many people think we have a set of twins that work together in the service department.  To the shock of our customers, they aren’t even related!!  I even mess up their names when talking to them!!

We are open year round to handle all your needs!!

The day was cold, but not cold enough to turn the slight moisture falling from the sky into snow. A man of about 50 walked through the sliding doors and removed his over sized hat and walked toward the front counter. “I need to speak to the water expert.” he exclaimed as he reached into his coat pocket to remove his water sample.

“I can help you.”  Said a voice reaching out over the counter. Harold Osborne II was an old hand in the pool and spa business. He had been in the business his whole life and had literally forgotten more then what most in the business would ever learn. Harold didn’t take any particular pride in this point. He understood that he gained this knowledge from a lifetime of retail sales and at the end of the day, he had become a solid retail sales associate in a niche market and that was about it.

“What kind of problems are you having Mr. Hamilton?”, asked Harold as he noticed the customers name on the test bottle.

“My spa was crystal clear and I adjusted my chemicals and it turned cloudy instantly.”

Harold led him back to the water test station and did the standard run up of chemical tests that every customer expects. The tests were not really needed, as Jeff had a good hunch what the problem was before running the tests.

The tests came back and everything was in the exact range they were supposed to be in. Harold asked, “Let me guess, did you add PH increaser to your hot tub right before it went cloudy?”

“Well, yes I did.” mentioned Mr. Hamilton.

“That’s just what I expected. The problem with the water is the PH was increased too quickly. Tap water from the faucet has a lot of calcium and other dissolved solids that are in the water. When you increase your PH too quickly, it takes the calcium out of this dissolved state and makes it a solid again and that’s what the haze is from.”

“What do I have to do to fix it? Is it time to drain the spa? I just drained it a few weeks ago.” Complained Mr. Hamilton.

“You shouldn’t have to drain the spa. Add about 10 ounces of Stain and Scale Remover and that should convert the calcium back into a liquid and by doing so, remove the haze from the water after a day or so. After doing this, it’s a good idea to follow up with the weekly maintenance dose of the Stain and Scale Remover. It’s a good product and will prevent you from having excessive build of calcium in your plumbing and on your heater.” Harold was starting to get in his preaching mode. This is what he was good at and often went on far too long, to the point of boring the customers with information beyond their general need.

Harold went and showed the customer the Stain and Scale Remover on the shelf and the customer left. Another problem solved. But, Harold knew that there would always be another case to solve.  Not many problems were too difficult for Harold, but he was looking forward to the challenge.

Craig

Inflatable pool floats and toys.  Talk about the investment potential!  No, I’m not talking about investing in the companies that make them.  I’m talking about what we sell—what’s right here on my shelf. For example, I have an inflatable raft that normally sells for $12.99 that is on sale for $7.00.  WOW!  The great savings is overshadowed only by the investment possibilities.  Personally, I’d recommend buying all of them I have.  Like gold bullion, plastic might be the next goldmine.  Imagine their value when plastic prices start to soar like silver has.  Buy everything I have and you may be setting on a fortune down the road.  I smell early retirement.

Don’t miss out on what I am sure is the next market boom.  –Max

Craig

Black Diamond.  Cartridge filters that don’t collapse and last longer.

Cyanuric Acid.  Better known as chlorine stabilizer, it gives life to chlorine.

Diatomaceous Earth.  An alternative to sand or cartridge filters.  Ugh!

E-Z Drain above ground winter covers.  GREAT innovation!

Floats.  Hey, what is a pool without some floats!

Golf.  A floating game for the pool.   No dirt involved!

Hydromatic.  Above ground cartridge filter that saves you time, water, and money!

Innovation=pool lighting, chlorine generators, ionizers, spa sound systems.

Jets.  My first spa had 4.  My next 26.  My current one has 80.  Rock on!

Kreepy Krauly.  Great automatic pool cleaner.  Many customer name theirs!

Lazy Lounge.  In-ground pool step and seat, all in one.

Mira.  One of our hot tub lines.  Made in America by trained craftsmen.

Natural Enzymes.  Used on pools and spas to break down oils & reduce work!

Oxidizer. Potassium Monopersulfate.  Removes organics from pools & spas.

Pools.  Nuff said!

Quality.  Products, service, history.  Eastgate Pools & Spas

Robotic cleaners.  Aquabot, Pool Rover, Nitro.  One will fit your budget!

Service Department.  Ours is professionally trained & as good as it gets!

Testing.  Service and sales are tested for knowledge and procedure.

Umbrellas.  Around the pool, on the deck.

Versatility.  Not your same old hot tub.  Jet, heat, sensory therapy.

Water.  2/3^rds of the planet is water and we have your share!

Xylophone.  Skip the lessons.  Get a pool!

Young.   How a hot tub makes you feel.  Seriously.

Zeosand.  Alternative to filter sand, filters much finer particles with less changing.