Cincinnati Reds Discussions

During slow periods the staff of Eastgate Pools likes to discuss potential strategy and player moves we might suggest for the organization. Whether to keep Arthur Rhodes in the closing spot or who the starting center fielder should be. Every day  after a game, guaranteed, at least 10 minutes is dedicated to the finer nuances of the previous nights game. So, as the Reds make the final push for a playoff spot, and you happen to be in our store, if you are looking for some small talk you won’t have to try hard if you talk Reds baseball.

Service Testamonials

Tim and Brian and the rest of our Service department are just too modest to blow their own horns, so I’ll do it for them. These guys are super and know what they are doing. Customer comments are on our main website. Check out the recent letters customers have sent us. – Max

Toys

Recently I was at a grill out at my father-in-laws, and I noticed all the kids were in the pool, but they weren’t playing anything. Maybe it was because they didn’t bring anything with them or nothing was at the house. Regardless, they should have something to play with like a beach ball, dive sticks or water guns. At Eastgate Pools and Spas we have a great selection of toys, floats and other games to keep your kids entertained for a long time. Stop in today!!

We Have Lost A Good Friend

Eastgate Pools and Spas would like to extend our sympathy to the family of Gene Stagnaro. Gene was a long-time client and a friend to many of us here at Eastgate. To his family, please know he was admired and respected and that he will be missed.

WGRR Is Here On August 21st

Stop out and see us as August 21st as WGRR does a live remote from Eastgate Pools & Spas!  We will be featuring incredible deals on casual furniture and WGRR will be here to tell the world!  Come for the fun but with savings of up to 65% off list on some sets, drive a truck so you can haul home the goodies.

–Max

Don’t Be Bashful – Stop And Say “Howdy”!

I do our radio and TV commercials.  Nothing especially artistic about my work, and quite truthfully, I’m not very photogenic.  But a lot of people recognize me from TV.  I had somebody the other day say they saw me in a store and wanted to say ‘hello’ but didn’t want to bother me.  Don’t worry about it.  If you see me and want to say ‘hi’, I’m always glad to meet future customers and friends.  Just walk right up and introduce yourself.  But beware—I may end up boring you about the virtues of Eastgate Pools & Spas.  I’m pretty proud of this place, our history of community involvement, and our recent induction into the Aqua 100 Hall of Fame.  So be prepared to get your own little live advertisement.  –Max

Longevity And Eastgate Pools

We frequently have people ask us how long we’ve been here at the store or in the pool and spa business.  It seems that qualifications and experience still mean something.  It is pretty amazing how little turnover we actually have.  The shortest tenure of any of our sales people is my son Rich.  And he’s been working here off and on for the last 10 years while he was in high school and in college.  As for the other primary sales associates—we have a couple of 25+-years, 14, 13, a couple 8’s, a 6, and two 5’s.  Service is loaded with crew leaders with over 10 years.  And me?  Well I started building pools in New Jersey while in college at the great Harvard on the Hocking, Ohio University.  This was in 1974, and I’ve been in the pool business in some capacity with Eastgate Pools & Spas almost non-stop since 1982.  All in all, it totals out at 29 years.

So when you stop in Eastgate Pools & Spas, know that you are in good hands, with somewhere around a million years of combined experience in the industry.  Well…maybe not a million, but certainly enough to offer you good advice and guidance. –  Max

Safety Cover Storage

I often get asked about what to do with the winter cover after the pool is opened.  My suggestion would be to clean it really good, let it dry and store it in something dry if possible.  I have seen people use garbage cans, and that seems to work really well.  Whatever you decide, do not leave it outside.  It can get wet, dirty and mice can get into it and eat thru the cover.  By leaving it outside it will also shorten the life span of the cover.  Over the years it will shrink and dry root.  So when you are taking off that cover, don’t just throw it off to the side, give it the attention it deserves.  – Tim

Safety Cover Storage

I often get asked about what to do with the winter cover after the pool is opened.  My suggestion would be to clean it really good, let it dry and store it in something dry if possible.  I have seen people us garbage cans, and that seems to work really well.  Whatever you decide, do not leave it outside.  It can get wet, dirty and mice can get into it and eat thru the cover.  By leaving it outside it will also shorten the life span of the cover.  Over the years it will shrink and dry root.  So when you are taking off that cover, don’t just throw it off to the side, give it the attention it deserves.  – Tim

Pools And The Three Stooges

Old Larry, Curley, and Moe were pretty funny (for those old enough to remember them, like me!).  Their slapstick comedy was priceless and they just don’t make movies like that any more.  My memory is not perfect, but I seem to remember that in one of their movies, they had a swimming pool repair or service company, and their shenanigans were pretty funny.  But the humor came at the expense of unsuspecting pool owners.  Let me assure everyone out there that Larry, Curley, OR Moe are NOT on our service teams.  We’re proud of our experience and know-how and if you have a pool or spa from us, rest assured that you are in good hands.  And you will never have to wait while we repair a product from a different retailer.  We save our skills and our schedule openings for those that have placed their trust in us from day one. In short, we service our products and not others. –Max

Clean Your Pool’s Filter Cartridge

If your pool is equipped with a cartridge filter, the filter generally needs hosed off at least once a month.  This keeps it working properly and keeps the water flowing through it.  If it gets too dirty it will clog and then you can do damage to your motor.  The filter itself can even collapse and then you will need to replace it. 

 And if you get an algae bloom…?  You’d better rinse it every day until the pool is back to normal.  –Max

Babies

It seems like every time we turn around these days someone at our store is having a baby.  I’m not sure why this is happening all at once but I am proud to report that we have a new member to the Eastgate Pools & Spas family.  His name is Brady Albers and I figure it won’t be long until he is working with his dad Tim back in service.  He weighed in at 9lbs 2 oz and was 22” long.  If any of you have met Tim you would easily see how Brady was so big when he was born.  As for looks it seems he got lucky and got those from mom.  If you know Tim ask him about the newest Albers and before you know it you will probably see Brady working here too.

Thomas

How Eastgate Pools Differs From The Other Guy

I am a journeyman retailer that has recently come back to Eastgate Pools after a long departure. I’ve seen the inner workings and the difficulty of managing a large full service retail store. I personally have noticed that a lot of retailers put sales numbers before the customers over all experience when purchasing. It feels good being a salesman having the confidence that when you sell a product that the company is able to follow through with the high expectations that the customer has at the time of purchase. Eastgate Pools does this better then any company I’ve ever worked for. It quite frankly makes my job, as a salesman, easy. In many cases customers come in having purchased from us in the past and because of their experience they comment, “I wouldn’t purchase from anyone else”.

This was a true comment from a customer I helped this weekend.

 

It’s good to be back!

Scott

Thank You To Our Customers

2010 marks our 30th year in business and I’d like to thank everyone for all their business and patronage over the past three decades.  We have quite a few customers that we can trace back to the beginning—sort of prehistoric times in the pool business.  Some are on their second, third, or even fourth pool (thanks for moving to new homes!).  Some have had several hot tubs and many have outfitted not just their back deck with our casual furniture, but so have their kids and their grandkids.

Sorry But We Do Not Clean Pools

I get lots of people call and think that pool ‘service’ means we vacuum pools and clean out debris.  Just to let you know, this is not a service we provide.  But if you need motor, filter, or real service work performed, we may be able to help.  And I’ll stack my service personnel against anyone in the area.  They’re good at their jobs.  – Service