I was beginning to write this blog and my co-worker Debbie made the comment that it was easier for her to physically write out her thoughts than to type them. I am a part of Generation X and as technology advances we have latched on to it as my baby-boomer co-workers have not. It is easier and faster for me to type this blog. It’s so easy for me and my fellow “X’ers” to say, “get with the program” or “join the times”, but lets look at it from another perspective.
I would have to be re-taught how to use an abacus or typewriter if the occasion ever arose. If I had to use a horse and buggy, I would need lessons on how to properly steer the horse. If life threw me a curveball and electricity became inaccessible, I would have to resort to lighting candles and going to playhouses to be entertained. It all just seems so taxing when I could just open my iPhone and do all of these with the swipe of a finger.
Life has been simplified by technology. Not everyone agrees that it is simple but as you can see, it all comes down to perspective.
Associate Harry Sears said it right about Generation X ”They’re not as good looking, just smarter and faster.”
Mr. Barbecue has landed at Eastgate Pools and it is flush. I will allow the pictures to speak for themselves as these products are superb grilling accessories. I can only show a number of these as we have gotten so many in and to include them all would exceed my posting parameters! So, remember, come check in store to see our entire line of cool, unique and impressive Mr. Barbecue products. A wide variety of smoking chips in flavors Alder, Apple, Cherry, Hickory, Mesquite & Pecan.
- The one of a kind Bacon Griller.
- Two different basting brushes.
- A whole slew of tools for flipping, skewering, prodding and gripping.
- And most importantly the Jalapeño Cooker.
These and so many more new grilling accessories have hit the floor. Please come in and check them out. As we have said in the past, “Grilling all year long is the best way to grill.”
As a person who has not been in sales for much of his career, I think I may have a unique perspective on sales. Like most people I’ve never cared much for sales people. You know the classic used car guy or vacuum salesman. They can just be exhausting. My experience here though has given me a new look on the way sales can be done.
I am not a trained salesman by trade so Eastgate pools took a big risk on me. That being said, they let me learn from people who have vastly more experience than I do with the pool and spa industry. They also let me develop my own way of helping customers find what best fulfills their needs, wants, and budget. Yes my income is based on the things I sell, but not in the normal commission way. Here at Eastgate Pools my pay is not based on how much I sell monthly or weekly. I don’t make money off of every item I sell and therefore I am able to approach sales differently. I don’t feel the need or pressure to sell something just for the sake of numbers. I feel it allows me to best fill the customers needs without putting either person through the classic high pressure ordeal that we all dread when making some major purchases. This way I can approach you and truly sell you what you need as opposed to something I want you to buy for the sake of numbers. I invite everyone to come and try the experience even if you don’t purchase a single thing. I promise, our sales representative will make you feel comfortable, un-pressured and happy you took the time to come into Eastgate Pools.
Charles W Kelley
New at Eastgate Pools this fall…fireglass from American Fireglass. This is a beautiful new product we have that can be used in just about any gas firepit. Even if you didn’t get your firepit here (no, I won’t fault you for that) you can find some really interesting colors to take your gas burner to a new level. Fireglass is tumbled to eliminate sharp edges for safe handling, and it won’t breakdown over time. In addition, fireglass can provide nearly three times as much heat your typical firepit. The refracted light in the pieces of glass greatly enhance the look of the flame and can really make a firepit that much more of an interesting and functional addition to your backyard. We also have firebeads in a variety of colors that have an even different effect. Our Oriflamme firepits have always had fireglass, but this is the first chance we have had to turn more basic lava rock firepits into something more. Stop in and we can fire up one of our demos for you to see just what this new product can do. Hope to see you soon!
This morning, I was driving to work from my eye appointment. I passed a small BBQ place in Newtown and immediately smelled deliciousness. On the fence was a sign advertising that they were taking orders for smoked turkeys for Thanksgiving. If they taste as good as they smell, well there will be some happy people around Cincinnati.
Once I was at my desk, one of the first emails that I opened reviewed a survey from the Hearth, Patio & Barbecue Association reporting that 53% of the respondents said that they planned to cook their turkey on a grill, barbecue or smoker this year. I sense a real trend here and am glad that we now carry Kamado Joe Grills here at Eastgate Pools. I plan to buy a turkey while they are on special, and then sometime soon our demo Kamado Joe is going to be producing the same wonderful smells that I experienced on the way to work this morning. Each time we grill here at the store on the Kamado Joe just reinforces that there will be one on my patio very soon. If you want to talk turkey, smoked of course, stop in and see our Kamado Joe Grills.
It is that time of year again here at Eastgate Pools…we have switched around our showrooms. Every year around this time we bring over our indoor products in time for the winter months. Make sure you check out the change this year, because things are a little different than normal. We have the new line of Kamado Joe grills and several new pool table models. There are still plenty of game tables to choose from, but we are really excited to have some new items to share with our customers. There are still several items that are at demo status, too, so come get those before they’re gone. As always, we look forward to seeing you soon!
I think one thing that gets missed in some of these blogs is the request for feedback, and that is the thing I am hoping to receive quite a bit of from this post. As customer input is key this is definitely a question worth asking… How much is convenience worth? I think as a company we are very upfront in discussing the items that are beyond our scope of work, and referring contractors for the customer to contact directly to complete the portions of projects that we do not do. The reason that we do this is quite simply a way to control customer cost, if we work as a general contractor/middle man there is a cost involved. The question becomes is it worth it to you, as a customer, to pay the additional cost for the convenience to have the additional portions done for you? Or is the most driving factor, as it relates to you, the ability to save money by making those connections with other parties? I hope to hear you weigh in with your feelings.
Everyones favorite time of year is about to begin. You know when the weather is bad and you’re stuck in the house with nothing to do. This may happen a lot of the time but I will admit that I love a fresh snow fall. When everything is covered with that sparkling white blanket it makes me feel great. But that is all I like about winter.
Regardles what I like, this season is the best time to think about getting a pool table, dart board, foosball, and even an air hockey table. This can help to entertain when we have one of those ugly gray cold and rainy days. You will stop them saying, “darn it we are stuck inside again and there isn’t anything to do.” Usually “Mom we’re bored!” will become a thing of the past.
As you can see, Max can not wait for lunch here at Eastgate Pools. That face says it all.
Working for a pool and hot tub store has its benefits. As I run our hot tub program, I’ve seen lots and lots of hot tubs over the years. I’ve seen every change and innovation that has come along. Some things work while some things haven’t been quite as successful.
I’ve also owned quite a few. My first was a small three-person tub that had five total jets. I thought it was the best thing since sliced bread! Then somewhere along the way I upgraded. It had lots of jets, but not nearly as much water movement as I thought. (Editorial comment: that is a common theme in today’s market—jet numbers sell, but how much water is really going through the hot tub?). My third was a little bigger and boasted jets for the calves and hammies. It definitely moved the most water of the three and I really liked it. Recently, I got number four. It is one of our current models and in a word, it is amazing. Old #1 moved about 60 gallons of water per minute, while this one moves approximately 400 gallons per minute. Better plumbing, better pressure control…better EVERYTHING.
The point of this message? We have lots of customers that love their old hot tub—all 4-6 jets and all 60 gallons of flow per minute. Well, that’s fine, but as you are truly a hot tub enthusiast, why not get current. The difference is like a computer from 15 years ago vs. now. There is no comparison. So get your suit, come in, and try out the newest technology. –Max
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