Tag Archives: Customer Service

Hats Off to our Service Department

I am a sales associate at Eastgate Pools.  It makes my job so much easier to know that after the sale I can count on our service department to continue the best customer service to my customer.  They work six … Continue reading

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Why don’t you do that?

There are certain things that as a company we do not do, and we always need to answer the question why we don’t. There are things that we do not do for safety reasons; such as doing deep ends on … Continue reading

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Dos Loves to Help and Spread Smiles

If you have ever come into Eastgate Pools & Spas, you have likely seen our goodwill ambassador Dos the Cat. She is always available to greet us when we arrive and leave.   She tends to want to enjoy the … Continue reading

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Scientific Method of Water Testing

As two budding scientific minds, one in chemical engineering and the other in neurobiology, Taylor and Kyle, two of the most strikingly handsome employees at Eastgate Pools and Spas, man the water test station a good majority of the time. … Continue reading

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Just Another Reason to Shop Eastgate Pools

A few weeks ago a friend of mine called me to get some advice on building some outdoor wicker furniture that his Mother-in-law bought him and his wife as a housewarming gift.  I didn’t want to give him a hard … Continue reading

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Help Me, Help You

Here at Eastgate Pools & Spas we pride ourselves on knowledge of the products that we carry.  We have a lot of people who have been working here for more than 10 years and can answer questions about items that … Continue reading

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Customer Service

Every person has a different idea about what good customer service means and I believe that what we do here at Eastgate Pools & Spas stands out above anyone in our industry.  We have always prided ourselves on our customer … Continue reading

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